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Production Time:
Between 5 - 15 working days.
Time starts when artwork or photos are received and payment
terms are approved.
Orders/Changes:
All orders and changes must be confirmed in writing.
Artwork can be emailed, mailed or faxed when appropriate.
Pictures should be in the form of a JPEG or GIF and of a
resolution 150DPI or greater.
Sorry, we can not accept verbal orders.
Shipping:
All orders are shipped overnight with a cold pack when necessary.
Prices do not include shipping.
Cold Packs add $10 to the shipping costs
Cancellation:
Billed for all work performed to point of cancellation plus
$20.00.
Our Guarantee:
We make every effort to reproduce and match the quality
of the original images we receive. If the image is small
and we are requested to make a larger copy some quality may
be lost. FDA approved food colorings are limited slightly
in some of their color reproduction qualities, therefore
we can not always guarantee exact tone matches. Our refund
policy is to replace items that have been damaged in transit.
Customer Privacy
Schott Chocolate Images is committed to protecting your
privacy and the confidentiality of your personal information.
We will never sell, loan, rent, trade or give away your name,
email or address to anyone without your written consent.
The information that is collected by this site is solely
for the purpose of creating a pleasant shopping experience.
Tax Information
We are required by law to collect sales tax on orders shipped
to Georgia addresses. For shipments in Georgia the applicable
sale tax is 7%.
Acceptable methods of payment
Methods of Payment accepted are Visa, Master Card, Discover
and American Express.
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