Production Time:

Between 5 - 15 working days.

Time starts when artwork or photos are received and payment terms are approved.

Orders/Changes:

All orders and changes must be confirmed in writing.

Artwork can be emailed, mailed or faxed when appropriate.

Pictures should be in the form of a JPEG or GIF and of a resolution 150DPI or greater.

Sorry, we can not accept verbal orders.

Shipping:

All orders are shipped overnight with a cold pack when necessary.

Prices do not include shipping.

Cold Packs add $10 to the shipping costs

Cancellation:

Billed for all work performed to point of cancellation plus $20.00.

Our Guarantee:

We make every effort to reproduce and match the quality of the original images we receive. If the image is small and we are requested to make a larger copy some quality may be lost. FDA approved food colorings are limited slightly in some of their color reproduction qualities, therefore we can not always guarantee exact tone matches. Our refund policy is to replace items that have been damaged in transit.

Customer Privacy

Schott Chocolate Images is committed to protecting your privacy and the confidentiality of your personal information. We will never sell, loan, rent, trade or give away your name, email or address to anyone without your written consent. The information that is collected by this site is solely for the purpose of creating a pleasant shopping experience.

Tax Information

We are required by law to collect sales tax on orders shipped to Georgia addresses. For shipments in Georgia the applicable sale tax is 7%.

Acceptable methods of payment

Methods of Payment accepted are Visa, Master Card, Discover and American Express.